©2020 Carly Milne.

Carrington Connects

Customer Service Voice Mail Scripts

Connects – RS Support


1)    Hello, and thank you for calling Carrington Connects. You’ve reached FIRSTNAME LASTNAME, a Carrington Connects Relationship Specialist, but I’m not available to take your call. Please leave a message and I’ll get back to you shortly. Also, please note our operating hours are between 8am and 9pm Monday through Friday, and 10am to 7pm on Saturday and Sunday, Eastern Standard Time. If you’re calling within those hours and receive this message but want to speak with someone immediately, please call our toll-free number at 844-571-4663. Otherwise, I’ll look forward to speaking with you soon. Thanks!

 

2)    Hi, you’ve reached FIRSTNAME LASTNAME, a Relationship Specialist with Carrington Connects. I’m unable to take your call right now, so please leave a message and I’ll get back to you soon. Our operating hours of 8am to 9pm Eastern Monday through Friday, and 10am to 7pm Eastern on Saturday and Sunday. If you’re calling within those hours and need to speak with someone immediately, try our toll-free line at 844-571-4663. Thanks, and have a great day!

 

3)    Hi, you’ve reached FIRSTNAME LASTNAME, your Carrington Connects Relationship Specialist. I’m not available to take your call at the moment. Please leave a message, including your name and the best number to reach you at, and I’ll get back to you as soon as possible. Please note our operating hours are 8am to 9pm EST Monday through Friday, and 10am to 7pm EST on Saturday and Sunday. If you’re calling within our operating hours and would like to speak with someone immediately, please call our toll-free number at 1.844.571.4663. Thanks, and I look forward to speaking with you soon!

Connects for Business 

 

1)    Hello, this is FIRSTNAME LASTNAME with Carrington Connects, your one-stop shop for all your mortgage needs. I’m not available to take your call, so please leave a message and I’ll get back to you soon. Our hours of operation are between 8am and 10pm Eastern Monday through Friday, and 7am to 11am Eastern on Saturdays. If you’re calling outside business hours, I’ll return your call when I get back to the office. Thanks, and have a great day!

2)    Hi, you’ve reached FIRSTNAME LASTNAME at Carrington Connects. Sorry I can’t take your call right now, but please leave a message and I’ll get back to you soon. Please note that our hours of operation are between 8am and 10pm Eastern Monday through Friday, and 7am to 11am Eastern on Saturdays. Thanks!

 

3)    Hi, you’ve reached FIRSTNAME LASTNAME at Carrington Connects. Sorry I can’t take your call right now, but please leave a message – including your name and the best number to reach you at – and I’ll return your call as soon as possible. Please note that our hours of operation are between 8am and 10pm EST Monday through Friday, and 7am to 11am EST on Saturdays. Thanks, and I look forward to speaking with you.  
 

Connects Call Center 


1)    Hi, you’ve reached FIRSTNAME LASTNAME at the Carrington Connects Call Center, servicing the Carrington Family of companies including CRES, CHS and more. I’m not available to take your call, so please leave a message with your name and number, and I’ll get back to you as soon as possible. Our normal operating hours of 8am to 10pm Eastern Monday through Friday, and 9am to 6pm Eastern on Saturday and Sunday. If you’re calling outside those hours, I’ll return your call the next business day. Thank you again for calling Carrington!

 

2)    Hello, you’ve reached FIRSTNAME LASTNAME at the Carrington Connects Call Center. I’m not available right now, so please leave a message and I’ll return your call shortly. Please note our operating hours are between 8am and 10pm Eastern Monday through Friday, and 9am to 6pm Eastern Saturday and Sunday. Thanks, and I look forward to speaking with you!

 

3)    Hi, you’ve reached FIRSTNAME LASTNAME at the Carrington Connects Call Center, servicing the Carrington Family of companies. I’m not available to take your call at the moment. Please leave a message including your name and the best number to reach you at, and I’ll get back to you as soon as possible. Please note our operating hours are between 8am and 10pm Eastern Standard Time Monday through Friday, and 9am to 6pm Eastern Standard Time on Saturday and Sunday. Thanks, and I look forward to speaking with you!

 

4)    Hello, you’ve reached FIRSTNAME LASTNAME at the Carrington Connects Call Center. I’m not available at this time. Please leave a message including your name and the best number to reach you at, and I’ll return your call as soon as possible. Please note our operating hours are between 8am and 10pm Eastern Standard Time Monday through Friday, and 9am to 6pm Eastern Standard Time Saturday and Sunday. Thanks, and I look forward to speaking with you.